Programming Message Waiting

Additional Feature Information
Message Waiting

Setting Up Message Waiting

1. Disable Voice Mail.

  1. 4101-01: Voice Mail Type [System: Voice Mail: Setup: Type (4101): Type]
    In order to have Message Waiting, you must disable voice mail.
    Option Description
    0 None. [Default] when no voice mail is installed.
    1 Built-In Automated Attendant.
    2 IntraMail. [Default] when IntraMail is installed.
    3 UltraMail (DSX-80/160 only). [Default] when UltraMail is installed.
    4 External.
  2. The system can have either Message Waiting or voice mail, not both.

2. Set up the single line telephone Message Waiting options.

  1. 1403-03: Special Dial Tone for Single Line Set [System: Class of Service: SLTs: SLTs(1403): Special Dial Tone]
    Use this option to enable special dial tone for a single line telephone.
    When enabled, the single line telephone user will hear special dial tone when they have a message waiting
    Option Description
    No (0) [Default] Disabled.
    Yes (1) Enabled.
  2. 1403-04: High Voltage Message Waiting Lamp for Single Line Set [System: Class of Service: SLTs: SLTs(1403): HiVolt Msg Waiting Lamp]
    (DSX-80/160 only) If the single line extension has a high voltage Message Waiting lamp, use this option to enable high voltage Message Waiting for the extension.
    If both high voltage and FSK Message Waiting are enabled, the system uses FSK.
    Option Description
    No (0) [Default] Disabled.
    Yes (1) Enabled.
  3. 1403-05: FSK Message Waiting Lamp for Single Line Set [System: Class of Service: SLTs: SLTs(1403): FSK Msg Waiting Lamp]
    Use this option to enable FSK Message Waiting for the single line extension.
    If both high voltage and FSK Message Waiting are enabled, the system uses FSK.
    Option Description
    No (0) [Default] Disabled.
    Yes (1) Enabled.
  4. 2102-01: Class of Service [Stations: Config: Setup: Access (2102): Class of Service]
    Assign Class of Service to extensions.
    Option Description


    1-15
                                        


    Class of Service level 1-15.
    [Default] for extension 300 = 1.
    [Default] for all other extensions = 2.