An extension can use Pulse to Tone Conversion while placing an outside call to change the dialing
mode from dial pulse to DTMF. For a system in a dial pulse area, this permits users to access DTMF
services (such as telephone banking) from their DP area. Pulse to tone conversion also helps dial
pulse callers use another company’s automated attendant dialing options. The user can, for example:
- Place a call to their bank over a DP line.
- After the banking service answers, wait 6 seconds. (The system automatically converts
dialing to DTMF.)
- Dial additional banking options.
Refer to Central Office Calls, Answering and Central Office Calls, Placing
for the specifics on setting up your outside calling.