Auto Attendant Do Not Disturb

Auto Attendant Do Not Disturb sends Automated Attendant calls directly to an extension user’s mailbox. Their phone will not ring for calls from the Automated Attendant.

Description

When a subscriber enables Auto Attendant Do Not Disturb, Automated Attendant calls to their extension go directly to their mailbox. Their phone will not ring for calls from the Automated Attendant. You can optionally enable Auto Attendant Do Not Disturb from system programming. A subscriber typically turns on Auto Attendant Do Not Disturb when they need to work at their desk undisturbed by outside calls from the Automated Attendant.

Keep in mind that Auto Attendant Do Not Disturb will not block Intercom calls from co-workers or any other type of outside call not routed through the Automated Attendant. For example, with Automated Attendant Do Not Disturb enabled, Direct Inwards Lines and transferred outside calls to an extension work normally.

Conditions and Defaults

Conditions


  • None.

Default Setting


  • Disabled.

Other Related Features

Features


  • None.

IntraMail Features


  • Call Forward to a Mailbox
    • If a subscriber has their calls forwarded immediately to their mailbox, Auto Attendant Do Not Disturb is not necessary (i.e., the operations are redundant).
  • Greeting
    • A subscriber does not have to have their greeting recorded to activate Auto Attendant Do Not Disturb.