A Subscriber Mailbox can optionally convert Automated Attendant Screened Transfers to Unscreened
Transfers. Enable this option for a mailbox if the subscriber prefers to receive all calls sent by
the Automated Attendant as Unscreened Transfers. With Unscreened Transfers:
- Calls from the Automated Attendant ring like other transferred calls and display the
incoming Caller ID data (if provided by telco and enabled in programming) as the call is
ringing.
- As with Screened Transfers, unanswered calls route to the subscriber’s greeting (recorded or
default) so the caller can leave a message. However, with Unscreened Transfer the caller
cannot dial 2 to reach the Next Call Routing Mailbox options (if programmed).