Forced Unscreened Transfer

Automatically converts Automated Attendant Screened Transfers to Unscreened Transfers.
Programming for this Feature
Programming Forced Unscreened Transfer

Description

A Subscriber Mailbox can optionally convert Automated Attendant Screened Transfers to Unscreened Transfers. Enable this option for a mailbox if the subscriber prefers to receive all calls sent by the Automated Attendant as Unscreened Transfers. With Unscreened Transfers:
  • Calls from the Automated Attendant ring like other transferred calls and display the incoming Caller ID data (if provided by telco and enabled in programming) as the call is ringing.
  • As with Screened Transfers, unanswered calls route to the subscriber’s greeting (recorded or default) so the caller can leave a message. However, with Unscreened Transfer the caller cannot dial 2 to reach the Next Call Routing Mailbox options (if programmed).

Conditions and Defaults

Conditions


  • None.

Default Setting


  • Disabled.

Other Related Features

Features


  • None.

IntraMail Features


  • Dial Action Table
    • If enabled in the Subscriber Mailbox, IntraMail automatically converts any Screened Transfers (STRFs) to the subscriber’s extension to Unscreened Transfers (UTRFs).
  • Screened Transfer
    • After the Automated Attendant caller dials an extension, IntraMail calls (screens) the destination extension to see if the transfer can go through.
  • Unscreened Transfer
    • After an Automated Attendant caller dials an extension, IntraMail immediately transfers the call to the extension and hangs up.