Provides callers with additional dialing options after they leave a message in an extension’s mailbox (depending on the setting of the Next Call Routing Mailbox Dial Mode). |
The Next Call Routing Mailbox provides callers with additional dialing options while listening to a Subscriber Mailbox recorded or default greeting. It also provides additional dialing options to callers routed to an Announcement Mailbox. Next Call Routing Mailbox lets the caller choose how IntraMail should handle their call. For example, if an Automated Attendant caller dials a subscriber’s extension and hears the greeting, Next Call Routing Mailbox (if programmed) allows them to dial other options instead of hanging up.
Be sure to review the Related concepts for more on Next Call Routing Mailbox.