Programming Next Call Routing Mailbox

Additional Feature Information
Next Call Routing Mailbox

Setting Up the Next Call Routing Mailbox Options

1. Set the options for a Subscriber Mailbox.

  1. 2144-04: Next Call Routing Mailbox Stations: Config: IntraMail: Auto Attendant (2144): Next Call Routing Mailbox]
    Use this option to assign the Next Call Routing Mailbox to the Subscriber Mailbox. This Routing Mailbox provides the caller leaving a message with additional dialing options.
    Option Description
    801- 832 Routing Mailbox. [Default] = 801
  2. 2144-03: Dialing Option Stations: Config: IntraMail: Auto Attendant (2144): Dialing Option]
    Use this option to allow the caller to dial additional digits (not just 0) once in the Next Call Routing Mailbox.
    Option Description
    No (0) [Default] Disabled.
    Yes (1) Enabled.

2. Set the options for an Announcement Mailbox.

  1. 4223-03: Next Call Routing Mailbox [Voice Mail: Routing Mailboxes: Routing Mailbox: Announcement Options (4223): Next Call Routing Mailbox]
    Use this option to assign the Next Call Routing Mailbox to the Announcement Mailbox. This Routing Mailbox provides the caller leaving a message with additional dialing options.
    Option Description
    801- 832 Routing Mailbox. [Default] = 801
  2. Refer to Programming Announcement Mailbox for additional Announcement Mailbox programming options.

3. Set the options for a Department Group Subscriber Mailbox.

  1. 2314-04: Next Call Routing Mailbox [Stations: Department Groups: IntraMail: Auto Attendant (2314): Next Call Routing Mailbox]
    Use this option to assign the Next Call Routing Mailbox to the Department Group Subscriber Mailbox. This Routing Mailbox provides the caller leaving a message with additional dialing options.
    Option Description
    801- 832 Routing Mailbox. [Default] = 801
  2. 2314-03: Dialing Option [Stations: Department Groups: IntraMail: Auto Attendant (2314): Dialing Option]
    Use this option to allow the caller to dial additional digits (not just 0) once in the Next Call Routing Mailbox.
    Option Description
    No (0) [Default] Disabled.
    Yes (1) Enabled.