You can see the detailed information for a specific call.
In the navigation area, select Call data – Current Calls.
Do one of the following:
Double-click the call that you want to see.
Right-click the call that you want to see, and then select View call details.
The following shows an example of the Call Details window.
Table: Call Details Window
The device information includes:
From and To number and name: The number and name that the call is received/transferred.
Device type: The type of the device.
Hardware address: The hardware address of the device.
Click the header area in the pane.
The following list shows IP information for the device involved in the call:
VOIP module: The name of the Voice over IP module. The values are Processor (for board-7) and Expansion (for board-9).
Audio session number: The corresponding VoIP resource that is used for this IP call. Note that the Processor module has 1-128 sessions and the Expansion module has 1-217 sessions.
Speech encoding type: The speech encoding type that is used for the device.
RTP speech encoding type: The Real-Time Transfer Protocol (RTP) encoding type that is used for the device.
DTMF encoding type: The Dual Tone Multi-Frequency (DTMF) encoding type that is used for the device.
RTP DTMF encoding type: The RTP DTMF encoding type that is used for the device.
Audio stream transmit IP address: The negotiated IP address to which the 5000 is transmitting.
Audio stream transmit port: The negotiated RTP/UDP audio port to which the 5000 is transmitting.
Local audio stream port: The negotiated port value during setup time of the IP call. This port is typically set to the 5000's VoIP DSP audio port.
Audio frames per IP packet: The echo canceller value on the other end of the call. The possible values are Off, No NLP, Low, Medium, and High.
Channel allocation error occurred: The channel allocation error message in red at top if occurs.
Supports redirection: Whether the 5000 VoIP DSP resource can dynamically change its audio transmission destination after call setup (Yes or No).
Other device system echo canceller profile: The negotiated port value during setup time of the IP call.
Echo suppression enabled: Whether the echo suppression is enabled (Yes or No).
Echo suppression sensitivity level: This VoIP’s echo canceller sensitivity level. The possible values are Off, Low, Medium, and High.
Echo saturation blocker: Whether the echo saturation blocker is enabled (Yes or No).
Fax encoding type for detection: The negotiated fax encoding detection value for a FAX call. This only applies to IP networking and SIP calls.
RTP fax encoding type for detection: The negotiated RTP fax encoding detection value for a FAX call. This only applies to IP networking and SIP calls.
Fax page data redundancy count: The negotiated parameter from the IP call set up. This only applies to IP networking and SIP calls.
Fax control data redundancy count: The negotiated parameter from the IP call set up. This only applies to IP networking and SIP calls.
Fax maximum connection speed: The fax connection speed. This field is set as a negotiated parameters from the IP call setup. The available options are 2400 or 4800 or 7200 or 9600 or 12000 or 14400 or No Limit.
Fax sensitivity level: The level of false fax detection. The range is 0–100. The 0 value indicates that faxing is disabled.
Min audio frames per packet: The minimum number of audio frames per packet.
Max audio frames per packet: The maximum number of audio frames per packet.
Max playback time: The time that packets wait in the receive buffer before the system plays the audio.
Vocoder types: The vocoder types for IP calls. The available types are G711 Mu-Law, G711 A-Law, and RFC 2833.
Vocoder payload types: The list of vocoder payload types that this VoIP supports. The available types are G.711 Mu-Law, G.711 A-Law, G.729/B, and RFC.
RTP profile types: The RTP profile this VoIP supports. Currently, Standard AV RTP is the profile used.
Min fax page data redundancy count: This is an adjustable value used to configure the T.38/fax channels.
Max fax page data redundancy count: This is an adjustable value used to configure the T.38/fax channels.
Min fax control data redundancy count: This is an adjustable value used to configure the T.38/fax channels.
Max fax control data redundancy count: This is an adjustable value used to configure the T.38/fax channels.
Fax maximum connection speed: The fax connection speed. The available options are 2400 or 4800 or 7200 or 9600 or 12000 or 14400 or No Limit.
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