Call Center Edition
The flagship product, Call Center Edition, provides the powerful features of Standard and Professional Editions plus advanced call center capabilities at a price that even small businesses can afford. The Call Center Edition has all the typical call center agent features and more, including unlimited queues, A.C.D., skills-based routing, and queue reports. When the Call Center Edition is used with HUD Agent, it enables on-the-fly recording, call monitor/barge, and web launcher with CRM Integration. |