Directory Dialing

Description

Directory Dialing allows a display keyset user to select a co-worker or outside call from a list of names, rather than dialing the phone number. There are three types of directory Dialing:

System (Company-Wide) Speed Dial names.
Intercom names (including extension, Ring Group and UCD Group names).
Personal Speed Dial names.

Directory Dialing with Search

Directory Dialing is enhanced with search capability to help you quickly look through the directory for the co-worker or Speed Dial number you wish to call. To use search:

Press Directory [Dir] to select Directory Dialing.
Select the type of directory you wish to search.
- Extension [Ext] = Co-workers
- Personal [Pers] = Personal Speed Dial Numbers
- Company [Cmpy] = Company-wide Shared Speed Dial Numbers
Start dialing letters for the directory name.
- The search will narrow as you dial additional letters in the name.
- Use Previous [Prev] and Next [Next] (or the volume keys) to scroll through the directory.
When the name you wish to call displays, press Dial to place the call.

Conditions and Defaults

Conditions

None.

Default Setting

Directory Dialing always enabled.
There are no Intercom (extension) names or Speed Dial names stored.

Release Notes (System)

Idle Menu Directory Keys Require Extra Key Press

[3.00.32] In prior versions, setting an idle menu soft key for a Directory type (e.g., Personal) would still require the user to select the type. This is corrected.

Reference: None

Directory Dialing Unmatched Search Resets System

[3.00.30] Software version 3.00.30 corrects an issue where the system could reset if a search was made on an alpha character that didn't have a corresponding entry.

Reference: None

Long Speed Dial Name Resets System

[3.00.35] Directory Dialing could cause the system to reset if the selection had an 18-character Speed Dial name. This is corrected.

Reference: A090529006

System (Company) Speed Dial Ignores Class of Service (3.09)

[3.09] In prior software versions, 1401-01: Company Speed Dial Access would not restrict a user from using the Directory Dialing Company option. This is corrected.

Reference: A090911007

Other Related Features

Features

Direct Station Selection (DSS) Console
- Assign a Directory Dialing key on a DSS Console.
Extension Hunting
- Intercom Directory Dialing can call UCD Group names.
Group Ring
- Intercom Directory Dialing can call Ring Group names.
Intercom
- Directory Dialing is a convenient alternative to manually dialing Intercom numbers.
Names for Extensions and Lines
- Set up the names for extensions and lines.
Speed Dial
- Set up Speed Dial names.

IntraMail Features

None