Instead of dialing a long telephone number to reach a client or customer, use Speed Dial
instead. Also, store Intercom digits for quick access to commonly used features.
Speed Dial gives an extension user quick access to frequently called numbers. There are two types of Speed Dial: System and Personal. Speed Dial numbers can be up to 32 digits long, using 0-9, # and *. Every Speed Dial can have a programmed name up to 18 characters long. The name shows in the telephone display as the Speed Dial number dials out.
Speed Dial can store outside numbers and Intercom digits. The capability to store Intercom digits provides the user with “one-touch” access to features they use most often. For example, a user can have a Speed Dial number that simplifies forwarding calls to voice mail or a co-worker.
System Speed Dial gives every extension access to the same set of stored numbers. The system provides 999 System Speed Dial numbers. Users can access these numbers by pressing a uniquely programmed System Speed Dial Feature Key or by dialing the Speed Dial number. Depending on the system option selected (see Programming below), users have dial access to either 9, 99 or 999 System Speed Dial numbers.
Personal Speed Dial provides extensions with 20 numbers stored privately for their own use. The Personal Speed Dial keys on a DSS Console access the same numbers as the extension to which it is attached.
|For this option:||From system programming, press this key:||From user programming, press this key:|
|Flash||Feature Key 1||FLASH|
|Wait (not used)||Feature Key 2||DND|
|Pause||Feature Key 3||MUTE|
Note that this unique Centrex integration also pertains to voice mail ports accessing stored Speed Dial numbers.
When using a tie line or an outgoing DID line for Speed Dial, Auto Redial, Last Number Redial, or Save, the user can manually dial additional digits as soon as the stored number dials out.
Answer Supervision is not available on analog lines. On these types of lines, the user can dial additional digits as soon as the last digit of the stored number dials out.
[3.01] Speed Dial numbers have the option of dialing out over an extension's Prime Line (in addition to using the Intercom, Line, or Line Group selections). The Prime Line option is chosen when setting up the Speed Dial entry from either user or system programming. When the user selects the Speed Dial entry, the system will access the extension's Prime Line and dial the stored number.
The Prime Line option is available for both System and Personal Speed Dial. To select the Prime Line option for a Personal Speed Dial entry, the user dials * instead of selecting Intercom, Line, or Line Group.
If the Speed Dial entry has Prime Line specified, and the extension is using Intercom Prime Line, the stored number will dial out over the "dial 9" line group.
[3.00.32] Software version 3.00.32 corrects a Speed Dial editing problem when pressing CLEAR. When editing an entry, pressing CLEAR will always delete the entry to the left of the cursor. In prior versions, pressing CLEAR could give unexpected results.
[3.05] A correction is made to the implementation of the Speed Dial number dash separator. The dash is displayed for 7, 10, and 11 digit numbers only. The dash is not used to display stored numbers of other lengths. In prior versions, the dash was also shown for non-standard length numbers which would display incorrectly when checked.
[3.05] Safeguards have been implemented to guard against the possibility of a Speed Dial name displaying incorrectly when checked.
[3.09] A possible reset condition is corrected that could occur when trying to save a long (16-character) Speed Dial name.
[3.09] When a Super Display user is entering a Speed Dial number, the <- and -> scroll keys make number editing easier. In prior Version 3 releases, the scroll keys were missing when entering a number.
[3.05] In this software version an extension user must have Personal Speed Dial access enabled in 2111-09: Personal Speed Dial Stations: Config: Options: Features (2111): Personal Speed Dial] in order to enter and use their Personal Speed Dial numbers. In prior versions, an extension user could enter their number without access, but they would not be saved in the system and could not be dialed.
This same correction is applied to System Speed Dial numbers. If an extension does not have access granted in 1401-01: Company Speed Dial Access [System: Class of Service: Features: Features (1401): System Speed Dial Access], the user cannot program System Speed Dial numbers. This is true even if the extension has User Programming Access Level 4 or 5 set in 2102-04: User Programming Access Level [Stations: Config: Setup: Access (2102): Program Level]