Example 2: Setting up a Schedule that uses a Day Range Entry

Additional Feature Information
Line Schedules
Programming for this Feature
Example 1: Setting up a Schedule that uses a Days Entry
Example 3: Setting up a Schedule that uses a Date Entry

Schedule Entry Programming Tips

Data Entry Guidelines
When entering data into a schedule:
  • Days of the week are 1 (Sunday) through 7 (Saturday).
  • Time is HH:MM using a 24-hour clock.
  • Date is MM:DD.
  • Schedule types are Days of the Week (1), Day Range (2), Date (3), and Always (4).
When setting up a schedule with multiple types, organize them in the following order:
  1. Days
  2. Day Range
  3. Date
  4. Always
  5. If a schedule has entries that are the same time, the entry towards the top of the list (lower number) has priority.

Summary of how this Schedule uses Day Range Routing

Schedule Layout
The business is open Monday through Wednesday from 8:00 AM to 4:00 PM, and Thursday and Friday from 8:00 AM to 9:00 PM.
  • Schedule Entry 1 is a Day Range schedule that runs Monday through Wednesday from 8:00 AM to 4:00 PM and answers with Call Routing Mailbox 802.
    • The Instruction Menu Message announces the store hours and describes the options callers can dial.
  • Schedule Entry 2 is a Day Range schedule that runs Thursday and Friday from 8:00 AM to 9:00 PM and answers with Call Routing Mailbox 803.
    • The Instruction Menu Message announces the extended store hours and describes the options callers can dial.
  • Schedule Entry 3 is an always schedule that answers with Call Routing Mailbox 801.
    • The Instruction Menu Message tells callers that the business is closed and to either hang up or dial # to leave a message.

Setting up the Schedule

Schedule Setup
Schedule = 1
  Schedule Entry = 1
    Schedule Name = Monday to Wednesday
    Schedule Activation = Automatic
    Schedule Type = Day Range (2)
      Day Range Type Entries
    Destination = Call Routing Mailbox 802
      Record the Instruction Menu Message for Call Routing Mailbox 802.
 
  Schedule Entry = 2
    Schedule Name = Thursday and Friday
    Schedule Activation = Automatic
    Schedule Type = Day Range (2)
      Day Range Type Entries
    Destination = Call Routing Mailbox 803
      Record the Instruction Menu Message for Call Routing Mailbox 803.
 
  Schedule Entry = 3
    Schedule Name = Closed
    Schedule Activation = Automatic
    Schedule Type = Always (4)
    Destination = Call Routing Mailbox 801
      Record the Instruction Menu Message for Call Routing Mailbox 801.