Split (Alternate)

Switch between active calls without Conferencing the calls together.

Programming for this Feature

User Operation

Description

With Split, an extension user can split (alternate) between a current call and a new call. Split lets the extension user easily alternate between the calls without joining (Conferencing) the parties together.

Conditions and Defaults

Conditions

None.

Default Setting

Split disabled (no Split keys programmed).

Release Notes (System)

Intercom Split Reliability Improved

[3.09] This software version improves the reliability of the Intercom Split operation. In prior versions, the user had to wait for their INTERCOM key to change from wink off (green) to slow flash (green) before pressing INTERCOM to answer the waiting call. The change is now immediate and there is no need to wait.

Reference: A090916006

Other Related Features

Features

Call Waiting / Camp-On
- Camp-On lets an extension user know that a call is waiting to be answered. The user can Split between the waiting call and their current call.
Direct Station Selection (DSS) Console
- A DSS Console can have a Split key.
Off-Hook Signaling
- An extension user can alternate between their active call and their waiting call.

IntraMail Features

None.