Direct to Voice Mail (DVM) Call Handling

Additional Feature Information
Park and Page (Automated Attendant Direct to Voice Mail)
Programming for this Feature
Park and Page for a Subscriber Mailbox Setup
Park and Page Call Handling
Direct to Voice Mail (DVM) Subscriber Mailbox Setup

Call Handling Chart

Direct to Voice Mail Call Handling
For Automated Attendant Unscreened (UTRF) and Screened (STRF) Transfers
Enable Park and Page Paging Option AA Direct to VM Result
0 (No) 0 (RNA) 0 (No) If unanswered, caller hears greeting and can leave a message.
0 (No) 0 (RNA) 1 (Yes) Caller immediately hears greeting and can leave a message.
0 (No) 1 (IMM) 0 (No) If unanswered, caller hears greeting and can leave a message.
0 (No) 1 (IMM) 1 (Yes) Caller immediately hears greeting and can leave a message.
1 (Yes) 0 (RNA) 0 (No) If unanswered, caller can dial 1 to leave a message or 2 to Park and Page.1
1 (Yes) 0 (RNA) 1 (Yes) Caller immediately hears greeting and can leave a message.
1 (Yes) 1 (IMM) 0 (No) Park and Page occurs immediately.
1 (Yes) 1 (IMM) 1 (Yes) Caller immediately hears greeting and can leave a message.
1 With a Next Call Routing Mailbox assigned, caller can dial 1 to leave a message, 2 to Park and Page, and 3 for other options.