STRF Action - Screened Transfer (1)

Use this action to allow an Automated Attendant caller to place a Screened Transfer to an extension. After an Automated Attendant caller dials an extension, IntraMail calls (screens) the destination to see if the transfer can go through.

If the destination is available, the Automated Attendant rings it. If the destination answers, the call goes through.
If the destination doesn’t answer within the 4222-03: Screened Transfer Timeout [Voice Mail: Routing Mailboxes: Routing Mailbox: Routing Options (4222): STRF Timeout] interval, is busy, or is in Do Not Disturb, the Automated Attendant doesn’t extend the call. It then provides the caller with additional options.

Go back to 4231-xx: Digit 01-13 Action [Voice Mail: Dial Actions: Dial Action Table: Dial Assignment (4231): Action].

Routing

Normally, the corresponding Routing option should be XXX. Note that the key you choose for this action is the first digit of the called extension number.

For example, to allow callers to place Screened Transfers to extensions 300-399, for key 3 enter STRF for the Action and XXX for the corresponding Routing.

To have Screened Transfer call a specific extension, the corresponding Routing option should be that extension’s number. The caller then dials that single digit to reach the extension.

For example, to have caller’s dial 8 to reach extension 303, for key 8 enter STRF for the Action and 303 for the corresponding Routing.

Features Related to this Program

Telephone Features

None

IntraMail Features

Options for Action

1 for STRF

Options for Routing

Digits using 0-8, # and * (8 max.)
N for no routing (press Feature Key 1)
I for ignore caller dialed digit (press Feature Key 2)
X for caller dialed digit (press Feature Key 3)
P for pause (press Feature Key 4)

STRF Action - Screened Transfer (1)

Routing

Features Related to this Program

Options for Action

Options for Routing

Default Setting