For decades Extenda has cultivated an expertise in designing, installing and managing onsite and remote desktop support operations for our customers. Our desktop support services, knowledge and expertise drive efficiencies for our diverse customer base. Our solutions include the following:
- Moves, adds and changes (MAC)
- Operating System support
- Anti-Virus and Anti-Spam
- Hardware and Software upgrades and deployment
Desktop Managed Services for MAC
Extenda can provide computer desktop support to help you deploy new equipment, retire older machines, install software and hardware, and transfer data. We provide documentation for consistency and reference, and can provide user training and testing.
Operating System Support
Extenda can provide initial design and planning, through testing and deployment, to on-going support, for operating system installation and upgrades to stay current with technology. Our technicians are trained and certified on the latest Windows operating systems, including Windows 7, 8, and 8.1, and will follow proven processes to ensure a smooth transition to your new platform.
Anti-Virus and Anti-Spam
We can help your company achieve peace of mind with company-wide AV installations and upkeep. We can also reduce time-wasting spam taking up precious email resources.
Extenda can secure your data via laptop and desktop backup. Our processes and facilities ensure that your critical data is routinely and securely backed up, and accessed quickly for fast restorations when you have a problem.
Hardware and Software Deployment
Extenda can help you with upgrading and replacing hardware and software in an orderly, regular process or via upgrade cycle, as well as provide training, scheduling, announcements, and training for deployments. We of course can assist with data backup and transfer, testing and documentation as well as environmentally responsible disposal of decommissioned equipment.