|If you enable an extension’s DSS Keys and leave the extension’s default Prime
Line programming intact, the line keys automatically change to DSS keys when the
user lifts the handset.
To avoid confusion, be sure to explain this to your users.
|You may prefer to use the Call Coverage
or Hotline features instead. Remember,
in addition to providing one-button Intercom access and Transfer, Call Coverage Keys
also provide call pickup capability.
If an extension’s Direct Station Selection (DSS) Keys are enabled, Feature Keys automatically
become Direct Station Selection (DSS) keys when the user presses INTERCOM. Direct Station
Selection provides an extension user with one-button Intercom access and Transfer to co-workers.
Each DSS key also provides a Busy Lamp Field (BLF) for the assigned co-worker.
When the DSS/BLF key is:
The covered extension is:
||Busy or ringing
||In Do Not Disturb