Toll Restriction

Use Toll Restriction to help you control the costs of outgoing long distance calls.
Programming for this Feature
Programming the Toll Restriction Basics
Programming Toll Restriction Tables
Toll Restriction Examples

Description

Toll Restriction limits the numbers an extension user may dial. By allowing extensions to place only certain types of calls, the system administrator can control long distance costs. The system applies Toll Restriction according to an extension’s Toll Restriction Level. For each of the 7 Toll Restriction Levels, the administrator can enable or disable the following options.

Active Key Pad (Continuous Dialing)

Active Key Pad continuously enables the telephone key pad. This is important if co-workers typically use dial-up services (such as automated banking) or frequently dial into voice mail systems. With Active Key Pad disabled, the system disables the telephone key pad 6 seconds after the user has dialed their last digit. Toll Restriction controls Active Key Pad for both incoming and outgoing calls.

N11 Dialing

N11 Dialing enables or disables an extension’s ability to use N11 services such as directory assistance (411) and repair (611). Consider enabling this option if the connected telco charges by the call (i.e., meters) these services. Note that the system never restricts a user from dialing 911 or 1 + 911.

0 + Dialing

0 + Dialing enables or disables an extension’s ability to manually dial 0 + (operator assisted) calls. These calls typically include collect calls and credit card calls. Be sure to disable this option if you don’t want co-workers making these types of calls. The setting of 0 + Dialing does not affect the operation of international dialing (see the option immediately following).

International (011) Dialing

Use the International Dialing option to restrict extension access to high-cost international (011) dialing. You can, for example, enable international dialing for high priority users and executives while disabling international dialing for all other co-workers.

Equal Access (1010 + XXX) Dialing

Equal Access allows users to select long distance carriers other than your primary carrier. Your primary carrier is the long distance provider you access when you seize a line and dial 1. To reach another provider, dial 1010 and that provider’s three-digit code (e.g., 1010220). The system does not restrict the numbers dialed after the Equal Access code, but can prevent users from dialing specific Equal Access codes.

1 + Dialing

This type of Toll Restriction can restrict: - 1 + 3-digit (1 + NPA and 1 + NXX) dialing. - 1 + 6-digit (1 + NPA + NXX) dialing.

Dialing without a Leading 1

This type of Toll Restriction can restrict: - 3-digit (NPA and NXX) dialing. - 6-digit (NPA + NXX) dialing.

The Toll Restriction Tables

There are 5 separate tables for each Toll Restriction Level. Each table can hold up to 96 entries. The Toll Restriction Tables can individually restrict:
  • Equal Access Dialing.
  • Calls dialed with a leading 1 (1 + Dialing).
  • Calls dialed without a leading 1.

The following chart summarizes these tables.

Toll Restriction Tables
Dialing Type Program Description
Equal Access Dialing 3521-01: Initialize Table [Utilities: Initialize Toll Restriction] Lookup table that restricts 1010 + XXX dialing. Can be set up as an allow or deny table.
  • Example1: 1010 220 203 926 5400
1 + Dialing 3531-01: 1+XXX Dialing Restriction [Tool Bar: Default] 3-digit lookup table that handles restriction for 1 + NPA and 1 + NXX dialing. Can be set up as an allow or deny table.
  • Example1: 1 203 926 5400
3541-01: 1+XXXXXX Dialing Restriction [Tool Bar: Default] 6-digit lookup table that handles 1 + NPA + NXX dialing. Can be set up as an allow or deny table.
  • Example1: 1 203 926 5400
Dialing without a leading 1 3551-01: XXX Dialing Restriction [Tool Bar: Default] 3-digit lookup table that handles NPA and NXX dialing. Can be set up as an allow or deny table.
  • Example1: 203 926 5400
3561-01: XXXXXX Dialing Restriction [Tool Bar: Default] 6-digit lookup table that handles NPA + NXX dialing. This is a deny-only table.
  • Example1: 203 926 5400
1 The underline bold digits are the digits looked up by the specified table for the type of call dialed.

Toll Restriction Overview


Default Toll Restriction Configuration

When you assign a Toll Level to an extension, the extension has the following Toll Restriction by default:

Default Toll Restriction Configuration
Option Default
Active Key Pad Enabled.
N11 Dialing Enabled.
0 + Dialing Enabled.
International (011) Dialing Enabled.
Equal Access (101X + XXX) Dialing Enabled.
Equal Access (1010 + XXX) Dialing Enabled without restriction because the 1010 + XXX Equal Access Table is a deny table with no entries (i.e., it denies nothing).
1 + NPA/NXX Dialing Enabled without restriction because the 1 + NPA/NXX Dialing 3-Digit and 1 + NPA + NXX Dialing 6-Digit Tables are deny tables with no entries (i.e., they deny nothing).
NPA/NXX Dialing Enabled without restriction because the NPA/NXX Dialing 3-Digit Table is a deny table with no entries (i.e., it denies nothing). In addition, the NPA + NXX Dialing 6- Digit Table does not restrict because it is a deny table with no entries (i.e., it also denies nothing)
NPA + NXX Dialing

Conditions and Defaults

Conditions


  • None.

Default Setting

Other Related Features

Features


  • Direct Line Access
    • Direct Line Access does not bypass Toll Restriction.
  • Flash
    • When an extension user with Toll Restriction enabled flashes a line, the system enforces Toll Restriction on any digits the user dials from the new dial tone. For example, if an extension user cannot dial 203 926 5400 before they flash, they cannot dial 203 926 5400 after they flash.
  • Forced Line Disconnect
    • Forced Line Disconnect does not bypass Toll Restriction.
  • Last Number Redial
    • Last Number Redial will not store a number denied by Toll Restriction.
  • Private Line
    • Toll Restriction restricts Private Lines just like any other line.
  • Regional Defaults
    • Changing the Regional Default to Latin America automatically enables the Latin American Toll Restriction package. Latin American Toll Restriction is not included in this manual.
  • Save Number Dialed
    • Save Number Dialed will not store a number denied by Toll Restriction.
  • Speed Dial
    • The system enforces Toll Restriction on Speed Dial numbers as they are dialed, not as they are stored.

IntraMail Features


  • None.