Caller ID and Voice Mail

A telephone company service that provides a caller’s number and optional name.
Programming for this Feature
Programming Caller ID
Programming Caller ID Logging System Options

Description

Caller ID is a telephone company service that provides an extension with a caller’s number and optional name. With Caller ID, the keyset user knows who’s calling before they pick up the call. Caller ID Logging stores a record of the call on the user’s telephone which they can review and use to easily return the call. When used with IntraMail, Caller ID enables the Make Call feature for outside calls. After listening to a voice message, the subscriber can dial MC to return the call without knowing the callers phone number.

Conditions and Defaults

Conditions


  • None.

Default Setting


  • Caller ID is disabled in the telephone system programming.

Other Related Features

Features


IntraMail Features


  • Make Call
    • An extension user can listen to a voice message and dial a code to return the call without knowing the caller’s phone number. Make call to an outside telephone number requires Caller ID.
  • Screened Transfer
    • Screened Transfers from the Automated Attendant provide Caller ID data only after the user answers the call.
  • Unscreened Transfer
    • Unscreened Transfers from the Automated Attendant provide Caller ID data while the call is ringing.