Subscriber Mailbox Cascading Notification Options

Additional Feature Information
Message Notification, Cascading
How Message Notification Works
Programming for this Feature
Programming that Applies to All Types of Message Notification
Unique Programming for Non-pager Message Notification
Unique Programming for Digital Pager Message Notification

Setting up Cascading Message Notification

1. Set up the station mailbox Cascading Notification options.

  1. 2145-(01-05): Notification Enabled [Stations: Config: IntraMail Pro: Phone/Pager Notification (2145): Entry (1-5) Enable]
    For the selected entry (1-5), use this option to enable or disable Message Notification. If enabled, notification will occur when the mailbox receives a new message according to the settings for Type, Start Hour, End Hour, and notification Phone Number. If disabled, Message Notification will not occur.
    There are five separately-programmed Message notification entries for each Subscriber Mailbox.
    Option Description
    No (0) [Default] Disabled.
    Yes (1) Enabled.
  2. 2145-(01-05): Notification Type [Stations: Config: IntraMail Pro: Phone/Pager Notification (2145): Entry (1-5) Type]
    For the selected entry (1-5), use this option to set the Message Notification type. The choices are Voice and Pager. Choose Voice when the Phone Number entry is to a regular office, home, or mobile telephone. Choose Pager when you want to deliver the notification to a digital pager.
    There are five separately-programmed Message notification entries for each Subscriber Mailbox.
    Option Description
    1 [Default] Voice.
    2 Pager.
  3. 2145-(01-05): Start Hour [Stations: Config: IntraMail Pro: Phone/Pager Notification (2145): Entry (1-5) Start Hour]
    For the selected entry (1-5), use this option to set the hour when Message Notification will start. Notification will occur only for new messages received between this setting and the End Hour setting. This entry is in 24-hour (military time). For example, 08 is 8:00 AM and 20 is 8:00 PM. For 24-hour notification, make the Start Hour the same as the End Hour.
    There are five separately-programmed Message notification entries for each Subscriber Mailbox.
    Option Description
    0 [Default] Midnight.
    1-23 1:00 AM to 11:00 PM (using a 24-hour clock).
  4. 2145-(01-05): End Hour [Stations: Config: IntraMail Pro: Phone/Pager Notification (2145): Entry (1-5) End Hour]
    For the selected entry (1-5), use this option to set the hour when Message Notification will stop. Notification will occur only for new messages received between the Start Hour and this setting. This entry is in 24-hour (military time). For example, 08 is 8:00 AM and 20 is 8:00 PM. For 24-hour notification, make the Start Hour the same as the End Hour.
    There are five separately-programmed Message notification entries for each Subscriber Mailbox.
    Option Description
    0 [Default] Midnight.
    1-23 1:00 AM to 11:00 PM (using a 24-hour clock).
  5. 2145-(01-05): Number [Stations: Config: IntraMail Pro: Phone/Pager Notification (2145): Entry (1-5) Phone]
    For the selected entry (1-5), use this option to set the telephone number (16 digits maximum) Message Notification will dial to notify the subscriber of new messages. Enter the number exactly as you want the system to dial it (including a leading 1 for toll calls, if required), but do not include a line access code (such as 9). If the number you enter is 3 digits or less, it will be an Intercom call. If it is more than 3 digits, it will be an outside call.
    There are five separately-programmed Message notification entries for each Subscriber Mailbox.
    Option Description
    Digits Telephone number (using 0-9, 16 digits max.).[Default] = no entry.
  6. 2145-(01-05): Busy Attempts [Stations: Config: IntraMail Pro: Phone/Pager Notification (2145): Entry (1-5) Busy Attempts]
    For the selected entry (1-5), use this option to set how many times IntraMail will retry an incomplete Message Notification callout to a busy destination. This option applies to pager and non-pager callouts. If the Busy Attempts and RNA Attempts are both met, the notification callout to the selected entry is cancelled.
    There are five separately-programmed Message notification entries for each Subscriber Mailbox.
    Option Description
    0 No retry attempts.
    1-99. [Default] = 5. Number of retry attempts.
  7. 2145-(01-05): RNA Attempts [Stations: Config: IntraMail Pro: Phone/Pager Notification (2145): Entry (1-5) RNA Attempts]
    For the selected entry (1-5), use this option to set how many times IntraMail will retry an incomplete Message Notification callout when the destination does not answer. This option applies to pager and non-pager callouts. If the Busy Attempts and RNA Attempts are both met, the notification callout to the selected entry is cancelled.
    There are five separately-programmed Message notification entries for each Subscriber Mailbox.
    Option Description
    0 No retry attempts.
    1-99 Number of retry attempts. [Default] = 5.
  8. 2145-(01-05): Security [Stations: Config: IntraMail Pro: Phone/Pager Notification (2145): Entry (1-5) Security]
    For the selected entry (1-5), use this option to enable or disable Security Code protection for the callout. If enabled, the user is required to enter their security in order to log on and hear the new message. If disabled, the Security Code is not required.
    There are five separately-programmed Message notification entries for each Subscriber Mailbox.
    Option Description
    No (0) Disabled.
    Yes (1) [Default] Enabled.
  9. 2145-06: Allow Notification [Stations: Config: IntraMail Pro: Phone/Pager Notification (2145): Allow Phone/Pager Notification]
    Use this option to enable or disable notification for the extension. If disabled, enabling the individual notification entries has no effect.
    Option Description
    No (0) Disabled.
    Yes (1) [Default] Enabled.

2. Set up the Department Group Mailbox Cascading Notification options.

  1. See Group Mailbox for more.

  2. Cascading Message Notification is available to both Ring Group and UCD Group Department Group mailboxes.