|Allows an Automated Attendant caller to press a single key for an extension, another destination, or use an IntraMail feature.|
An Automated Attendant caller can press a single key to route to an extension, route to another destination, or use an IntraMail feature. Single Digit Dialing simplifies the Automated Attendant since the caller just dials a single digit to reach an extension or use an option. If you set up Single Digit Dialing, be sure to customize the active Instruction Menu so it describes which digits the caller should dial to use the available options.
Any of the features in a Dial Action Table can be accessible from a single dialed digit.
The following table summarizes the Dial Action Table dial (key) actions and their associated features.
|Dial Action Table Key Action Summary|
Screened Transfer (1)
Unscreened Transfer (2)
Quick Message with Greeting (3)
Quick Message without Greeting (4)
Log Onto Voice Mail (5)
||Log Onto Voice Mail|
Hang Up (6)
Go to a Mailbox, (7)
||Go to a Mailbox|
Undefined Routing (0)